The reservation process will be as follows:
• The reservation process starts by selecting the day and time of the reservation
Then the system will ask you to provide identification data, which will be Name and Surname; Telephone, DNI and Email required.
The use of an Email or Name and Last Name that is not of the client is prohibited. The company does not take responsibility for the misuse in these sections.
In this same section, you must accept the contracting and privacy conditions.
From here we will proceed to the payment method. To make the reservation must complete each of the steps set out on the web.
The reservation will be made through the total payment or an initial sign of € 30, which will be paid by completing the steps set out on the website. The purchase will only be considered completed once the financial data have been entered and click on the ‘Pay’ button, at which time the corresponding charge will be made to the card and the reservation will be issued. The rest of the amount will be paid at the place, the day of the reservation in cash or card. You can not pay any day after the reservation.
• Price of the reservation
The total amount of the reservation consists of the price of the reservation plus the corresponding rate according to the number of players, as shown in the booking form. The (21%) VAT is included.
• Gift option
If the client chooses the “Gift Pack” option, he can make the purchase of the Pack without choosing the day and time of reservation, a period of 180 days will be established in which he can make the reservation. After 180 days, the reservation option will expire and the amount will not be refunded.
• Booking confirmation
Once the customer identification data has been entered and the contracting and privacy conditions have been accepted by the customer, after reviewing the data, the customer’s reservation will be confirmed by sending an email to the email address used by the client. as identification key.
• Verification by the company of the payment of the reservation
Once the date established by the company for the liquidation of the order expires, it will proceed to verify that the transfer has been made.
If the payment has not occurred within 2 days, it will be understood by the company that the client has waived their reservation, it will also be so in case of not receiving a response to any type of requirement by the company.
In the normal assumption that the transfer has been processed successfully, the company will maintain the reservation without the need to notify the customer.
• Cancellation policy or change of reservation date
In the event that you want to change the date of the reservation made on the web, you must notify by phone (665507317) or by email (firstname.lastname@example.org) to the company more than 24 hours in advance prior to the activity.
In the event that you want to cancel the reservation made on the web, you must notify by phone (665507317) or by email (email@example.com) to the company more than 72 hours in advance activity.
If you are within the time limit, the company will cancel your reservation manually or offer you a change of date.
Once the 24h deadline for the change of date and 72h for the cancellation has passed, the reservation can not be canceled or changed and the prepayment of the reservation will not be returned.